Return & Refund Policy

At Studio77 Antique Furnitures, we take great pride in the quality and craftsmanship of our products. Each piece is carefully inspected before dispatch. However, if you receive a damaged or defective item, we’re here to help.

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1. Eligibility for Returns

• Returns are accepted only for products that are damaged or defective upon delivery.

• You must notify us within 48 hours of receiving the product, along with photographs or videos showing the issue.

• Custom-made or personalized furniture is non-returnable and non-refundable.

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2. How to Request a Return

• Contact us via WhatsApp, email, or phone within 48 hours of delivery.

• Provide clear photos or videos of the damaged product and packaging.

• Once approved, we will arrange a return pickup or guide you through the process.

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3. Refunds

• Approved refunds will be processed within 7–10 business days after the returned item is received and inspected.

• Refunds will be made to the original payment method.

• In case of replacement, a new item will be sent at no additional cost.

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4. Conditions for Return

• Items must be unused and in the original packaging.

• Products returned without prior approval will not be accepted.

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5. No Returns Accepted For:

• Minor variations in wood grain, finish, or size (as all pieces are handcrafted)

• Damage due to mishandling, improper use, or failure to follow care instructions

• Custom-built or made-to-order furniture

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For any issues, please contact us at:
📧 rksatish@studio77.com
📞 +91 9986113926